Running a business means facing tough questions — and way too often, we face them alone.
Should I grow a team or stay solo?
How do I pick a niche when nothing feels like the one?
What kind of productized services actually sell?
Why do my clients disappear after paying a deposit?
For this month’s Happy Hour, we’re bringing back the Agency Help Desk…
We collected real (anonymous) submissions from Barflies who are dealing with very real challenges in their business — and we’re bringing them to the group for live feedback, discussion, and support.
It’s a chance to hear how other agency owners are thinking through the same stuff you’re probably dealing with too — and share your own perspective along the way.
Join us for a collaborative session where we tackle some of the stickiest agency problems… together.
Got a challenge you’d like the group to discuss? Submit it here to have it shared anonymously.
Questions We Tackled in This Call
- What Kind of Productized Services Work for Web Agencies?
Dana is exploring productized services, but she’s not sure what people actually want to buy. She’s considering things like “Get a brochure site in 48 hours” or “Flat-rate website audits,” but worries about putting in the effort to build packages that don’t sell. Her question: Which productized services actually work — and which ones are a waste of time? - How to Keep Projects Moving Forward
Taylor’s biggest struggle is getting clients to follow through — with content and communication. Projects stall when clients drag their feet on delivering copy or disappear altogether after paying a deposit. Some jobs end up dragging on for months with no clear timeline. Taylor’s asking: How do you keep projects moving when clients won’t? - How to Charge for Discovery Calls
Nico wants to start charging for discovery calls — but isn’t sure what should actually be included.
He’s not worried about selling the idea, but he’s unclear on where the value line is. Should the client get a detailed strategy doc with personas and services? Or is it enough to present a scoped proposal with timelines and deliverables? Nico’s asking: What makes a paid discovery call truly worth paying for?